Frequently Asked Questions
Implanter or Vet FAQs
Q. How much do you charge for microchips?
A. We supply both the Standard (12mm) and Mini (8mm) microchips. Microchips come in boxes of 10 and cost £3.80 per chip for implanters. If you are a veterinary practice you may see a different price within your account. If you are looking to place a large order, please contact us for a quote.
Buy Microchips
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Q. How do I order microchips?
A. You must be a vet or certified microchip implanter to order microchips. You can place an order online from within your account.
Buy Microchips
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Q. How can I get free microchips?
A.
You can get free microchips by building up credits in your account. You will need to buy your first box of microchips but will receive a starter credit when you register.
When you register a microchip on Microchip Central, and the registered animal has been transferred to the new keeper on a paid registration, you will receive a credit for the cost of the microchip in your account. Free transfers are not eligible for the scheme. E.g. If you microchip a litter of puppies and register them to the breeder, when they are transferred onto the new keepers you will see the credit automatically added to your account.
Credits are valid for 6 months and are automatically deducted from your next order.
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Q. How can I fix an error I have made when registering an account?
A. If you are a vet or implanter and have made an error on an account you have created, or pet you have added, you have 3 days to make any changes. Click 'Search Microchips' within your account. Search the account holders name, email, or pet's microchip number and click on it to edit the information. After 3 days you will need to contact Microchip Central. Note: you cannot update a microchip number or implant date.
If you have made an error on your own account, go to 'My Profile and Settings' then 'Edit My Profile' to make changes.
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Q. How can I access my invoice or receipt?
A. You can access previous invoices and receipts from within your account. Just sign in to your account, click 'Buy Microchips' in your account admin, then 'Your Orders'
View Orders
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Q. What is the cat microchipping law?
A. New legislation in 2023 states that cats must be implanted with a microchip before they reach the age of 20 weeks and their contact details stored and kept up to date in a DEFRA compliant, pet microchipping database. All owners must have their cat microchipped by 10 June 2024 and owners found not to have microchipped their cat will have 21 days to have one implanted or they could face a fine of up to £500.
The Microchipping of Cats and Dogs (England) Regulations 2023
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