Activate Now

When you receive your DogTrac ID Tag or Key Recovery Tag you must activate it. Simply type the 7 character code into the box and click activate. You will then need to enter your details so you can be contacted if your pet or keys are lost.

Item(s) Total: £0
Delivery: £0
VAT Total (20%): £0
Total To Pay: £0
Menu
x

Video Guides

These short video walk through how to change the registered keeper of a pet and use our premium protection features.

Change of Keepership

  • Previous Keepers Start the Transfer of Keepership

    This video explains how the previous keeper can start the change of keepership to the new keeper, and the process the new keeper must take to accept the transfer.
  • New Keepers Start the Transfer of Keepership

    If the previous keeper has not started the change of keepership (option 1), the new keeper can change the keepership details. They will need the microchip number and exact date of birth. The previous keeper will be notified of the change of keepership.

Premium Features

  • How to Update Your Personal Details

    This video shows you how to sign in to your account and make changes to your personal details. You can update your contact details, address, and more from within your account.
  • How to Update Your Pet's Details

    This video explains how to update your pet’s details such as the name, photo, veterinary details, insurance details and more. It is important to keep these details up to date in the instance your pet is missing or in an accident.
  • How to Add an Additional Pet to Your Account

    As a premium account holder, you can add additional pets to your account. This video explains how to add an additional pet that has not been registered on Microchip Central. If the pet is already registered on the Microchip Central database to a different keeper, a transfer of keepership will need to be completed to do this. Note: It is the law that all puppies must first be registered to the breeder.
  • How to Report Your Pet Missing

    If your pet goes missing you can report it within your account, alerts will go out to the local Pet Watch community. The microchip number will also be uploaded to the Halo Scanner Network so if the microchip is scanned using a Halo scanner, the finder will be notified that the pet has been reported missing. Watch this video to see how to report your pet missing.
  • How to Set a Holiday Keeper

    If you go on holiday and leave your pet in someone else’s care, you can add them as a temporary keeper in your account, so if your pet goes missing and the microchip is searched, both the temporary keeper and you can be contacted. This video explains how to add temporary keepers and set holiday cover within your account.
  • How to Buy and Activate a FREE DogTrac ID Tag

    With premium protection you can order a free DogTrac ID Tag, and replacement tags should you lose of damage them. This video explains how to order and activate a tag.
  • How to Use 247 VetLine

    This video shows how to use the free 247 telephone service offering unlimited access to veterinary advice. You can use the 247 VetLine at any hour Monday to Sunday and for all you’re pets, even if they aren’t all registered on the Microchip Central Database. In 50% of cases, pets didn't need to see a vet after calling the 247 VetLine, saving you time and money.