Activate Now

When you receive your DogTrac ID Tag or Key Recovery Tag you must activate it. Simply type the 7 character code into the box and click activate. You will then need to enter your details so you can be contacted if your pet or keys are lost.

Available Credit: £0
Item(s) Total: £0
Delivery: £0
Total To Pay: £0

Found a Pet?

Check a Microchip

Check a DogTrac ID Tag or Key Tag

What to do:

If the pet has a collar tag with owner information, please contact them directly.

If there is no collar tag, but you have access to a scanner and locate a microchip, please enter the number in the lookup tool above, to find out which database it is registered to.

If the microchip is registered with Microchip Central and the owner has consented to their contact details being shared, you will be able to contact them directly. If not, you will need to call our 247 help line on 01223 727100 and tell us the microchip number so we can try to contact the owner.

Found a dog?

Please adhere to these additional guidelines

Locate the microchip

If you do not know if the dog is micro chipped, check here to find your local ScanAngel.

They will scan the dog and, if they locate a microchip, they can check which database it is registered to and initiate the process of reuniting the animal with its owner.

Stray Dog Law

The law states that lost dogs must be reported to the local authority if the owners cannot be contacted. You only need do this if you cannot contact the owner. ScanAngels will help you contact the owner. If the dog is not chipped or the owner cannot be contacted the local authority must be contacted.

Resources

Lost Pets

What to do:

If your pet goes missing log into your account and ensure that your contact details are correct and up-to-date. Then select the Report missing button in your pet's profile. This is found in the dropdown box marked “Choose action”

Keep your mobile phone with you at all times in case someone finds your pet and tries to contact you.

If you don't have a MicroChip Central Account, you can create one now and report it missing.

If marked as 'lost', your pet's microchip number will be sent to over 10,000 Halo scanner owners in the UK Scanner Angel network. If your pet is found and scanned by a Scanner Angel it will automatically display it as missing and show MicroChip Central’s contact number.

If you think your pet has been stolen you should inform the Police immediately.

You can also:

Premium Protection Members:

Premium protection members have access to these additional services.

If your Microchip number is searched on the MicroChip Central site you will get an instant SMS and email alert and a link to a map pinpointing where it has been found. If it is searched on any other DEFRA compliant database it will list MicroChip Central as having your and your pet’s contact information.

Lost pet alert. If you lose your pet with or without a collar on you can hit the 'Lost my Dog' button on the DogTrac app or online and notification will instantly be sent to the PetWatch community within 5 miles of where it went missing. A ‘Lost Dog’ poster on every street corner in seconds.

  • Personal SOS alert feature.
  • 247 VetLine

    247 VetLine is a telephone service offering unlimited access to veterinary advice 24 hours a day, 7 days a week, 365 days of the year.

    247 VetLine provides a triage service with the caller being advised as to what they can do to help their pet and whether a visit to the vet is necessary and if so, how quickly. 247 VetLine is part of the largest vet advice service in the UK and has safely managed over 250,000 calls to date.

    How does 247 VetLine benefit me and my pet?

    After the consultation almost 50% of cases didn't need to see a vet at all, saving you time and money. Nearly 70% of out of hours callers did not need to see a vet urgently, but if you do, 247 VetLine can direct you to the nearest out of hours surgery. A call to 247 VetLine won't affect your insurance premium or policy excess either, however many times you call.

    How often can I call 247 VetLine?

    You can call 247 VetLine any time, day or night, 365 days of the year. Members have unlimited access and can call as often as they need to.

    Can I call 247 VetLine about all my pets?

    Yes, you can call if you're concerned about the health of any of your pets, not just your dog.

  • Lifetime warranty on a DogTrac ID tag (link to tag on DogTrac) and free lost tag replacement. This covers you against loss and damage. All you pay is delivery.